Ob es nun was ist oder nicht mag jeder ja selber entscheiden.
Ich habe mal eine Email hingeschickt und ziemlich prompt (8 Std später) eine Antwort erhalten.
Meine vorläufigen Mängel waren im Wesentlichen:
- viel zu komplizierter Prozess
- keine Qualität der Panos
- in den Listen (Panotools u.a.) kein Feedback über diese Seite
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Hier die Antwort:
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Hi Michael,
Thank you for your valuable comments about the site and our services. I very much appreciate your feedback.
We are a new site and still finding our way in regards to how we can provide a simple way for members to upload panoramas and for customers to easily view and download them.
I understand the upload process is a little complicated. With member's feedback we hope to create a more streamlined process. Right now, it is more about the security of our members' work and therefore only provide customers with a lo-res preview version on the site, with the hi-res versions only available securely by purchasing and downloading.
Since our site is modeled on stock photo agencies, this is standard practice. We aim to offer the services of traditional still photo stock agencies and provide customers who usually use these agencies with an alternative - to use interactive panoramas instead of stills. This is our target market - to compete with still photo agencies.
I also understand the licensing seems complicated. Once again it's about security and appropriate use of our members' work. These licenses are also modeled on traditional photo stock licenses and are actually more simplified than the other stock photo licenses we have researched. We just aim to be license our members work professionally and legally.
But we also understand the process should be simple - so with our members feedback in future as the site grows, we can find a balance that is suitable for everyone. If you have any more feedback about how we can make the site easier to use, it would be great to hear from you again.
I am sorry to read that some members of your group tried to register but could not. We have received quite a few registrations recently but I have not seen any from Germany. So I'm not sure what the problem is. Could you please verify how many members have tried to register and when?
As for no fullscreen functionality, this is an issue we are working on. However, fullscreen capability will still only be in lo-res, unless we allow the sample panoramas submitted to be hi-res....if that's what our members want, then of course we will change it.
Well, thank you again for your feedback Michael. It's great to hear from you. All we can say is we hope you will give our agency a try and submit some panoramic content and see what happens as the site grows. We are currently with some media agencies in Australia who are interested to see how the site develops.
Best regards,
Redmond Bunney
Manager and Website Administrator
PANO Interactive Image Agency
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